Patient Involvement as a Means to Improving Care Quality
نویسندگان
چکیده
منابع مشابه
Clinical complaints: a means of improving quality of care.
OBJECTIVES To establish the reasons for clinical complaints, complainants' feelings about the original incident, and their motivation in complaining. DESIGN Postal questionnaire survey. SETTING 24 hospitals in North West Thames region. SUBJECTS 1007 complainants who had written to 20 hospitals between 1 January 1992 and 30 June 1993 about a complaint involving a clinical incident. MAIN ...
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ژورنال
عنوان ژورنال: Deutsches Aerzteblatt Online
سال: 2015
ISSN: 1866-0452
DOI: 10.3238/arztebl.2015.0663